"The support and customer service is fantastic. Tierzero offers tremendous flexibility because of the range of solutions they provide. In some cases, they can deliver Fiber. In others Fixed Wireless, or Ethernet over Copper. If multiple service options are accessible, Tierzero always takes into account factors such as install time, budget, and the client’s plan for growth before recommending a service. Tierzero always looks out for the client’s best interests. They provide service the same way we do and as a result, our team sleeps well at night knowing our clients’ Internet services are in good hands."
Company
Contact
Bobby Pappas
President
the challenge
LunaTech was founded in 2006 with the idea that top-tier services could also be highly personalized against the trend of other service providers. The goal was to have more focus on the human connection/relationship-building aspect and less on the technical/transactional.
Bobby reached out to Tierzero with the following requirements:
They didn't want to be just another "impersonal" vendor or provider.
They wanted to be viewed as a technology partner who provided exceptional services accompanied by white-glove support.
Offer clients Internet service that not only performs well, but aligns with their philosophy of personalized service and support.
the solution
Tierzero and LunaTech have forged a relationship that continues to open new doors.
Bobby Pappas, President of LunaTech, cites the responsiveness and transparency of the Tierzero team as key reasons for the successful connection.
LunaTech continues to harness the expansive data solutions offered as part of the Tierzero partner program in the Southern California area.
Anticipating a client’s needs and presenting solutions to meet them is the cornerstone to our partnership.
About Lunatech
Bobby Pappas founded LunaTech in 2006 with the goal of bringing a more human approach to SMBs and their business technology needs.
They specialize in helping businesses better communicate with their customers through the use of technology and cloud services. Their managed approach combined with nearly obsessive white-glove support has helped them continue to grow in a crowded, and highly competitive industry.
