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Galasso's Bakery Case Study

Tierzero Helps Galasso’s Bakery implement an Efficient and Secure Private Data Network

Overview

Industry
Commercial Bakery

Contact
Joe Hovsepian - IT Director

Headquarters
Mira Loma, CA

Services
Baked goods for restaurants and consumers

Galasso's Bakery.

Galasso’s Bakery, located in Southern California was founded in 1968. Galasso’s provides premium baked goods to more than 3,000 customers.

Distribution centers are located in San Diego, Mira Loma, Commerce and Bakersfield along with various distributor partners located in Northern California, Arizona, Nevada, Utah and New Mexico.

On the web
www.galassos.com

Challenges

Joe Hovsepian is responsible for maintaining an interconnected data network between the organization’s headquarters and branch offices. The various facilities are located within the footprints of different local carriers and many of the locations are in underserved areas. The task of keeping everyone connected posed several challenges:

  • Since many of the locations are in what would typically be called underserved areas, the company was very limited in their service options.
  • Secure connections between the locations had been created with a complicated mesh of IPSEC tunnels that were managed from individual devices at each location. This created significant overhead, slowing down the network.
  • If any location had a tunnel issue, it required Joe to dispatch to that site to correct the issue. This slowed response times and caused lost efficiency.
  • With the tunnels, all data traffic was routed through headquarters so that it could be content filtered. This put a big strain on the network in terms of bandwidth usage.

Solutions

Joe Hovsepian of Galasso’s Bakery approached Tierzero with his concerns and we designed a solution.

  • Utilizing our Layer 2 connections with all of the major carriers, we were able to service Galasso’s Bakery Corporate Headquarters with a large fiber connection that provided bandwidth for his centralization of content filtering via an on-prem Sophos XG Firewall.
  • Tierzero created a centrally managed SD-WAN network between all their locations, improving performance and reducing downtime. Since the SD-WAN is centrally managed by Tierzero, this freed up time for Joe to focus on their core tasks and users are no longer held-up waiting for Galasso’s IT team for engagement.

Results

Joe Hovsepian says, “Tierzero provided us with options to make our business operate more smoothly and they have gone above and beyond for us. They were able to bring reliable service to our Corporate Office and gave us a great solution in SD-WAN for our Private Network. The Sales and Engineering teams have always been there for us with solutions that work for our business. When we need support, the care team is friendly and responsive. We’re glad we chose Tierzero as our telecommunications partner and would highly recommend them to anyone who’s looking for a proactive vendor, partner and solutions provider. Thank you, Tierzero team!”

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Tierzero began over 20 years ago as an effort to disrupt the telecommunications industry, so we understand the frustration when it comes to dealing with the big phone companies. We believe it's our job to make the lives of business owners and IT managers less complicated and deliver an elegant solution that works with the least amount of hassle.

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