The top ten reasons
to LOVE Tierzero

"Refreshing" is what our customers most often say about us.

In customer surveys when asked to describe Tierzero service, "refreshing" is the word most often used. Don't take our word for it. Our customers say it way better than we ever could. See for yourself on our testimonials page.

We answer the phone and we never close

Being there exactly when you need us is our idea of good customer service. We’re staffed 24/7 with friendly knowledgeable people who can handle your request when you need it.

Proactive Monitoring at no extra charge

This is a customer favorite. Whether it’s your problem or ours, when we call you before you notice a problem, you’ll be an instant fan.

We won’t nickel and dime you

Most of our products are flat rate billing and wherever possible we include all the equipment you need to make our service work for you. We don’t like surprises in business and figured you don’t either.

Market Power

When it comes to business Internet - we are the largest wholesale customer for the biggest telephone company in California. That includes T1. T3, EoC, and Business Fiber. That means we can get a problem fixed in minutes that would take other companies hours or days. We aren’t a reseller. You won’t be dealing with a middle-man. We operate our own network and state-of-the-art Broadsoft switch out of our own Telco-grade facilities.

Built like a Phone Company where it matters

Just because we aren’t the phone company doesn’t mean you have to sacrifice reliability, quality or stability. We use the same telco-grade equipment as AT&T and Verizon and we operate out of the same facilities.

Local Presence

Our data center facilities and Customer Care center and field technicians are located in downtown Pasadena, CA. We maintain a local presence to avoid communication breakdowns and delays in solving customer issues that are common in our industry. Which means better service for you.

We manage both Voice and Data for the highest quality

When we provide Voice we run it over the T1 / T3 / EoC / Metro Fiber Internet line that we provide and manage. That keeps your Voice on-net and off the Internet. Since we manage both Voice and Data we can offer much higher quality.

Tidy, easy-to-read billing

Telephone bills are confusing, some think intentionally. Our billing is designed to make it clear at a glance exactly what you are getting for your money.

Serving Southern California for more than two decades

We've been offering business-class telecommunication services in Los Angeles for nearly twenty years and many of our first customers are still with us after all these years.

Privately owned and debt free

Worried whether we’ll be here tomorrow? No need. We’ve been doing this since 1997 and debt free since 2001. The company is 100% owned and run by the original founder.

People     Tierzero

  • Tierzero is and has been our internet and datacenter provider for the past 14 years. As a technology solution provider we need a dependable partner we can trust for our clients with, tierzero has been a great partner for us and our clients.

    Ara Aslanian
    Inverse Logic
  • When it comes to infrastructure, our IT team works directly with the TierZero's Network Engineers to resolve issues and plan future build-outs, something not possible with AT&T and Verizon.

    Michael Bradley
    Beverly Hills Rent-a-Car
  • Tierzero has first-class customer service and customer care, consistent and fast data and voice quality and top-of-the-line phone system with video chat.

    David Nazarian M.D.
    My Concierge MD
  • Whenever I have to deal with Tierzero, I never feel like I am dealing with a scripted customer service or sales rep. Unlike a lot of communication companies, they can actually communicate.

    John Adler
    Phyllis Morris
  • What I like about Tierzero that I can't get anywhere else is that when I pick up the phone and call them I will probably get someone I know and who knows me. I feel they are personally informed about what services we have from them, they take a personal interest and they understand the importance to us.

    Buck Little
    Idyllwild Arts Foundation
  • Whenever I have to deal with Tierzero, I never feel like I am dealing with a scripted customer service or sales rep. Unlike a lot of communication companies, they can actually communicate.

    Andrew Rinehart
    Eyeboogie Inc

Focused. Professional. Disruptive.

Tierzero began over 20 years ago as an effort to disrupt the telecommunications industry, so we understand the frustration when it comes to dealing with the big phone companies. We believe it's our job to make the lives of business owners and IT managers less complicated and deliver an elegant solution that works with the least amount of hassle.

HIPPA Compliance GSA Badge Contract Number Tierzero, Telecommunications, Pasadena, CA
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