Tierzero has been serving businesses in Southern California since 1997

In 1997 we launched as an Internet start-up and needed a T1 Internet connection for our office. We couldn’t believe the hassle we got from the Phone Company to get the service installed. We had to chase them to get the job finished. In addition, there was an ISP, an equipment vendor and a consultant. When something went wrong everyone pointed fingers at each other. When you added up the bills it was one of our biggest expenses. All this was taking valuable time and money away from launching our company. We were a start-up of engineers used to dealing with technology and we were struggling. We wondered how everyone else got through it.

We asked around and found that most businesses were as frustrated as we were. We knew there had to be a better way. By the end of 1997, after much research and development, we re-launched with a new objective: to bundle the T1 line, the Internet access and the customer equipment into one service and deliver it to Southern California businesses at a flat-rate.

We built our business one happy customer at a time and soon grew to be the successful company we are today. What do we do that makes our customers happy?

  • We provide simple solutions to technical hassles.
  • We take full responsibility for the service we provide, leaving customers free to grow their own business.
  • We don’t draw a line in the sand with our customers.  We are more interested in making the service work than being right.
  • We are friendly (some say that’s refreshing).
  • We answer the phone the minute they call and act quickly and effectively to address their needs.
  • We treat all our clients with the respect they deserve.
  • We proactively monitor all of our services and usually beat our customers to the punch if there is a problem.
  • We have the same high-tech infrastructure as the Phone Company, without the Phone Company run-around.

Our customers liked our approach so much, they urged us to add state-of-the-art business voice to our world-class data service. In 2003 we added a Broadsoft switch to our network, the world leader in business voice services.

Today, we are still focused on one goal – delivering “no hassle” voice and data to Southern California businesses. We insist on making sure every single client is not just satisfied but happy. We know that your expectations are our responsibility.

Tierzero has grown and prospered mostly by word of mouth. Our customers don’t recommend us for empty slogans or mission statements. They do because they know the power of having a vendor that’s got their back.

If you are considering new service or changing your existing service. Give us a call. You'll be glad you did!

John Carter
Founder and CEO
Tierzero

What our customers have to say about us